Privacy Policy
KUU LTD respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected, how it is used, how long it is retained and the choices available to individuals who interact with our website or contact our team.
Information We Collect
We may collect information that you voluntarily provide when submitting an enquiry, requesting room availability or contacting KUU LTD. Depending on the nature of your enquiry, this may include your name, email address, telephone number, preferred booking information and any details you choose to include in your message.
How Information Is Used
Information is used only for legitimate business purposes, including responding to enquiries, arranging room availability, communicating about requested services, improving customer support and maintaining accurate business records where appropriate.
Lawful Processing
Personal information is processed only where there is an appropriate legal basis, including responding to customer enquiries, fulfilling requested services, complying with applicable legal obligations or supporting legitimate business interests that do not override individual privacy rights.
Communication
When you contact KUU LTD, your contact details may be used to respond to your enquiry, provide requested information, confirm room arrangements or communicate updates relating to your request. We do not send unsolicited communications unrelated to your enquiry.
Information Sharing
Personal information is not sold or traded. Information may only be shared with trusted service providers where reasonably necessary to support website functionality, business operations or compliance with applicable legal requirements.
Data Retention
General enquiry records may be retained for up to 24 months after the most recent communication unless a longer retention period is required by law or reasonably necessary for legitimate business administration. Information that is no longer required is securely removed or anonymised where appropriate.
Website Analytics
Anonymous technical information may be collected to understand website performance, visitor activity and general usage trends. This information is used only to improve website quality and user experience and is not intended to identify individual visitors.
Security Measures
Reasonable administrative and technical safeguards are maintained to help protect personal information from unauthorised access, accidental loss or inappropriate disclosure. Although no online system can guarantee absolute security, appropriate measures are regularly reviewed.
Your Privacy Choices
Individuals may request access to their personal information, ask for corrections where appropriate or request deletion of information that is no longer required for legitimate business purposes. Requests will be reviewed in accordance with applicable legal obligations.
Policy Updates
This Privacy Policy may be reviewed from time to time to reflect operational improvements, legal developments or website updates. Any revised version becomes effective immediately after publication on this website.
Questions About Privacy?
If you have any questions regarding this Privacy Policy or the handling of personal information, please contact KUU LTD using the details provided on our Contact page. We will respond within 10 business days wherever reasonably possible.
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